Every shift. Every officer. One command picture.
The complete platform for running security and community safety operations — scheduling, geofenced time clock, guard tours, dispatch, officer safety, incident reporting and a live client portal. One field app, one back office, one client portal, one sign-in.
The officer, the control room and the client — on the same record.
Every action an officer takes in the field lands in the back office the moment it happens, and the finished, approved record reaches your client without a single email attachment chased down by hand.
Field app
Runs on Android as the RMFC Ops app, or in any phone browser. Built for gloved hands, night shifts and dead zones.
- Clock in and out against the site geofence
- Scan checkpoints by QR code, NFC tag or GPS
- Answer dispatch calls with directions to the scene
- Hold-to-send SOS and lone-worker check-ins
- Incident reports and patrol logs with voice dictation
- Visitors, equipment, maintenance and post orders
Back office
The control room on a desktop or a wall screen. Each person sees only the pages their role allows.
- Command dashboard refreshing every 15 seconds
- Dispatch board, live map and shift trails
- Weekly schedule, timesheets and payroll export
- Report review: approve, return, re-open
- Credentials, equipment register and visitor log
- Clients, sites, roles, CRM and audit log
Client portal
Give every client a window into the work done on their sites — only the finished records you choose to share.
- Approved incident reports and patrol logs, with PDFs
- Hours on site, guard tour completion and scans
- Visitor log and visitor pre-registration
- Personal details removed from client copies
- CSV exports for their own records
- Every report a client opens is audit-logged
From the published schedule to the client's inbox.
One shift, followed from the first notification to the report that lands with the client — with nothing re-typed along the way.
Schedule & publish
Build the week by site or by person, copy last week, auto-fill open shifts and publish. Officers are notified in the app, by push and by email.
Clock in on site
GPS is checked against the site geofence. A daily shift report opens, live location starts and the hazard assessment comes due.
Patrol & prove it
Guard tours with QR, NFC or GPS checkpoints, checklists and photos. Missed or out-of-order scans raise alerts automatically.
Respond
Dispatch sends calls to the nearest free officer. Panic alerts and missed check-ins reach supervisors with position and battery.
Report
Incident reports and patrol logs, dictated by voice, GPS-pinned and auto-saved. Supervisors approve, return or re-open them.
Clock out & deliver
The daily shift report is emailed with its PDF at clock-out. Approved records appear in the client portal.
Twenty-two modules. One database. Zero double entry.
Every module shares the same people, sites, shifts and alerts — so a scan, a call or a report written in one place shows up everywhere it matters.
Command dashboard
The live operational picture: officers on duty, open calls, panics, alerts, tours, coverage gaps and the last 12 hours of activity — built for a wall screen.
Live map & shift trails
Every on-duty officer on the map with accuracy and battery level. Replay any shift: GPS route, clock-in and clock-out points and each checkpoint scan.
Computer-aided dispatch
Four priority levels, officers ranked free-first then nearest, accept / en route / on scene / clear tracking, a full timeline and time-to-scene measured on every call.
Panic button & lone-worker
A two-second hold-to-send SOS that streams position every 20 seconds, alarm bar in the back office, "help is on the way" back to the officer, and automatic lone-worker check-in timers.
Automated alerts
28 alert types raised by the platform itself — no-shows, missed tours, scans away from a checkpoint, overstays, overdue equipment, expired credentials — by email and push.
Guard tours & checkpoints
QR, NFC or GPS checkpoints, ordered or free routes, interval or fixed-time schedules, yes/no checklists with photos, and daily scan deadlines. Copy-proof NTAG 424 DNA tag support.
Hazard assessments (FLHA)
Your own yes/no questions at every clock-in, signed on screen. High and major hazards alert supervisors; a major hazard requires an incident report before clock-out.
Geofenced time & attendance
Clock-in checked against each site's geofence, breaks, flags for weak or missing GPS, late-clock-in locks, timesheet approval and a payroll-ready CSV export.
Scheduling & auto-fill
Weekly grid by site or person, copy last week, auto-fill open shifts under a weekly hours limit, open-shift requests, overlap and site-access checks, reminders two hours out.
Callouts & spare board
Fill a sick call in minutes: offer the shift to Level 1, then Level 2, by text, email and app — first to accept gets it. Reply YES or NO by text; removal rules keep the board honest.
Credentials & licensing
Security licences, first aid, AED and more, uploaded by officers and verified by HR. Reminders at 90, 60, 30 and 7 days; an expired required credential blocks scheduling.
Daily shift reports
Built automatically through the shift — clock-in, FLHA, scans, patrol entries, notes and photos — then emailed with a PDF and annotated site plans at clock-out.
Incident reports
A 17-section guided report with voice dictation, GPS pins, persons and vehicles with photos, evidence uploads up to 200 MB, linked reports for every officer involved and a review workflow.
Patrol logs
Timed patrol entries with one-tap quick-add locations, weather, call sign, team lead and additional officers, an activity summary and PDF or email delivery.
Synopsis & AI analysis
Period summaries of incidents by type, risk, action, officer and shift, as PDF or email. AI-assisted analysis of individual reports and patrol logs.
Visitor management
Pre-registration with emailed access codes, walk-in sign-in, ID check, printable QR badges, host notification on arrival, refusals and overstay alerts.
Equipment tracking
Radios, keys, access cards, vehicles and body cameras with QR asset labels. Sign-out, hand-over, return condition, repairs and losses — and alerts for anything kept past shift.
Maintenance requests
Officers report broken doors, leaks or lights out with up to six photos. Urgent requests raise an alert; the officer is told when the job is done.
Post orders & site guide
Per-site quick reference guides — opening, lockdown, contacts, floor plans — that officers can read even with no signal.
Client portal
Approved reports and logs, site activity, guard tour completion and the visitor log for each client — with personal details stripped from every client copy.
CRM & pipeline
Accounts, contacts, follow-up reminders and a New / Quoted / Won / Lost pipeline. A won prospect becomes a client, ready for sites and portal access.
Audit log, roles & export
A read-only record of who changed what, with old and new values. 70+ granular permissions, custom roles, and a full data export of your organization in one ZIP.
Tell us how your operation runs.
We'll show you the modules that fit — and scope anything you need beyond them.
Book a WalkthroughNo signal is not an excuse to lose a record.
Rural roads, parkades, bush trails and steel buildings. The field app keeps working, keeps the original time of every action, and sends it the moment a connection returns.
Offline-first
Clock-ins, scans, checklists, shift-report entries, incident reports and patrol logs queue on the phone and send in order with their original timestamps — applied once, never duplicated.
Native Android app
Background location with the screen off, a separate Urgent alerts channel for panics and emergency calls, NFC scanning and self-installing updates.
Speak, don't type
Live voice-to-text for incident narratives and patrol entries, so the report is written while the details are fresh.
Four languages
English, French, Spanish and Arabic (right-to-left), with automatic translation of officers' text for supervisors and clients — the original always kept.
Records that stand up when someone asks questions.
Funders, insurers, councils and courts want to know who was where, when, and who changed what afterwards. The platform answers without anyone digging.
Every change recorded
Sign-ins, report status changes, edits, exports and deletions are written to a read-only audit log with old and new values, IP address and browser.
Proof of presence
Clock-ins, scans, check-ins and report entries carry position and accuracy. Flags are recorded, never hidden — a clock-in outside the site is accepted and flagged for review.
Copy-proof checkpoints
NXP NTAG 424 DNA secure tags refuse copies and replayed scans. Scans made away from a checkpoint are flagged as a sign of a copied code.
Two-step sign-in
Authenticator app, text message or email codes, recovery codes and remembered devices — optional per person or required for everyone.
Granular permissions
Ten built-in roles from field officer to payroll and billing, plus your own custom roles. People see only the pages and buttons their role allows.
Your data, always
Export every record and stored file of your organization in one ZIP. Multi-organization installations keep each organization's data separate.
Show clients the work. Win the renewal.
Clients renew what they can see. The client portal shows hours on site, tours completed and reports filed — automatically, every day, without a monthly report to assemble.
- Only approved incident reports and patrol logs are ever shown
- Names, vehicles, GPS, use of force and media stay internal
- Clients pre-register their own visitors with emailed access codes
- You choose what each client sees, and preview it before they do
Built from live operations. Ready for yours.
The platform runs RMFC's own frontline work. It is configured per deployment — your sites, your questions, your report recipients, your roles.
Guard companies & patrol firms
Multi-client, multi-site operations with scheduling, callouts, timesheets, tours and a client portal that proves the hours you bill.
Book a walkthroughNation-led peacekeeper programs
Patrol logs, incident reports and synopses in a format funders and councils accept — with dispatch and officer safety built in.
Book a walkthroughIndustrial, camp & critical sites
Gate visitor control, equipment and key tracking, hazard assessments at clock-in and lone-worker check-ins for remote posts.
Book a walkthroughProperty & facility teams
Post orders per building, maintenance requests with photos, checkpoint checklists and daily shift reports straight to the property manager.
Book a walkthroughYour name, logo, colour and web address. The apps, emails, text messages and printed QR codes can carry your brand instead of RMFC's — so the platform your clients log in to is yours.
Deployment PathsSee your operation running on it — in 45 minutes.
Pick a day and time, tell us what matters most, and we'll walk you through the field app, the back office and the client portal with your use case in mind.
A live platform — not a slide deck.
We run a full shift on screen: schedule, clock-in, tour, dispatch call, panic alert, incident report and the client's view of it all. Then we scope what your deployment needs.
- The field app on a phone, online and offline
- Command, dispatch and the live map in the back office
- Report review and the daily shift report PDF
- The client portal, as your client would see it
- A scoped proposal for your sites and headcount
Before you ask.
The questions operations managers ask us first.